Terms & Conditions

render-zone.com – Operated by NEWMU LIMITED

Operator: NEWMU LIMITED (Company No. 14895264)
Registered office: 5 Topham St, London, United Kingdom, EC1R 5HH
Email: info@render-zone.com
Supported currencies: USD, EUR, AUD, CAD
No subscriptions. Pay‑In functionality only (no withdrawals/cash‑outs).

1. Acceptance of these Terms

These Terms & Conditions (the “Terms”) govern your access to and use of render-zone.com (the “Site”), including any digital content, AI-generated images, downloadable files, and platform credits/tokens made available on the Site (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

2. Who we are

The Site is operated by NEWMU LIMITED, a company registered in England and Wales (Company No. 14895264). Our registered office is 5 Topham St, London, United Kingdom, EC1R 5HH. We may be contacted at info@render-zone.com.

3. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Services. If you are using the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

4. Key definitions

  • “Digital Content” means AI-generated image packs, digital art, and any downloadable or streamable files made available on the Site.
  • “Tokens” means platform credits that can be used to access certain AI-generation features or to obtain Digital Content. Tokens are not legal tender, have no monetary value outside the platform, are non-transferable (except as we expressly permit), and are not redeemable for cash.
  • “Order” means a purchase of Digital Content or Tokens placed by you on the Site.

5. Account and security

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Notify us immediately of any unauthorised use or suspected breach of security.
  • We may suspend or terminate accounts that violate these Terms or applicable law.

6. Products, pricing and payment

  • Products. We offer Digital Content (including AI‑generated image packs) and Tokens for use within the Site’s AI features. We do not offer subscriptions.
  • Currencies. Prices are displayed in one of the following currencies: USD, EUR, AUD, or CAD. Your payment provider may perform currency conversion and may charge additional fees; we do not control their rates or fees.
  • Taxes. Prices may include applicable taxes where required by law. Any tax treatment will be indicated at checkout.
  • When a contract is formed. Your Order is an offer to buy; we accept when we send an Order confirmation and make the Digital Content available for download or credit Tokens to your account.
  • Payment processors. Payments are handled by third‑party payment service providers. We do not store full payment card details on our systems.

7. Delivery and availability

  • Digital Content is delivered by enabling download/streaming or account access after payment is authorised.
  • Tokens are credited to your account after payment is authorised and can then be spent within the Site as described at the time of purchase.
  • We strive for high availability but do not guarantee uninterrupted access. We may suspend the Services for maintenance, updates, or to address issues.

8. Tokens – nature and use

  • Tokens are a limited, revocable right to access specific features or to obtain Digital Content within the Site.
  • Tokens are not a deposit, e‑money, or any form of currency, and they bear no interest.
  • Unless stated otherwise, Tokens are non‑transferable and may not be sold or exchanged for cash or value outside the Services.
  • If your account is closed for breach of these Terms, unused Tokens may be forfeited without compensation.

9. Licence to Digital Content

  • Upon valid purchase, we grant you a non‑exclusive, non‑transferable, non‑sublicensable, worldwide licence to use the purchased Digital Content for your personal or commercial projects, subject to the restrictions below.
  • You may reproduce, display, and incorporate the Digital Content into derivative works and end‑products for yourself or for clients.
  • Prohibited uses include: (i) reselling, redistributing, or making the raw files available as‑is or in a way that allows extraction; (ii) using the Digital Content to train or fine‑tune AI models unless we expressly permit; (iii) any use that infringes third‑party rights, is unlawful, or violates these Terms.

10. User‑generated content (UGC) and prompts

  • If the Services allow you to upload prompts, images, or other materials, you retain your rights in that UGC. You grant us a non‑exclusive, worldwide, royalty‑free licence to host, store, process, and display UGC for the purpose of operating the Services.
  • You warrant that your UGC does not infringe any rights (including IP and privacy), is lawful, and complies with the Acceptable Use rules.

11. Acceptable Use

  • Do not use the Services to create, upload, or distribute content that is illegal, harmful, defamatory, hateful, pornographic where prohibited, or that promotes violence or self‑harm.
  • Do not attempt to reverse engineer, interfere with, or disrupt the Site or any security features.
  • Do not engage in fraud, payment abuse, or chargeback misuse.

12. Refunds and cancellations (digital content & tokens)

  • Consumer right to cancel. Under the UK Consumer Contracts Regulations 2013, you may have a 14‑day right to cancel certain distance purchases. However, for digital content, you acknowledge that the right to cancel is lost once download/streaming begins or access is granted after you have expressly consented to immediate performance and acknowledged this effect at checkout.
  • Faulty digital content. If digital content is defective, we will provide a repair or replacement or, where appropriate, a price reduction/refund in line with your statutory rights under the UK Consumer Rights Act 2015.
  • Tokens. Tokens that have been credited and used (fully or partly) are not refundable. Unused Tokens may be refundable at our discretion where required by law or if we have not provided the Services as described.
  • Process. To request a refund, contact us at info@render-zone.com with your Order number, details of the issue, and any supporting information. We will review and respond within a reasonable time.
  • Chargebacks. If you initiate an improper chargeback (for example, after accessing downloads), we may dispute it and take appropriate action, including restricting your account.

13. Intellectual property

  • All rights in the Site, the Services, and our trademarks, logos, text, graphics, and software are owned by us or our licensors. Except for the licence granted to purchased Digital Content, no rights are transferred to you.
  • If you believe material on the Site infringes your rights, contact us at info@render-zone.com with sufficient details to identify the content and your rights. We may remove or disable access while we assess the notice.

14. Disclaimers for AI‑generated outputs

  • AI‑generated outputs may be imperfect, include artefacts, or produce unexpected results. You are responsible for reviewing outputs for accuracy, suitability, and compliance with applicable laws and third‑party rights before use.
  • We do not warrant that outputs will be unique or exclusive to you.

15. Limitation of liability

  • Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.
  • Subject to the foregoing, we will not be liable for: (i) loss of profits, revenue, business, or goodwill; (ii) indirect or consequential loss; (iii) loss or corruption of data; or (iv) issues caused by third‑party services.
  • In all cases, our aggregate liability arising out of or relating to the Services shall be limited to the higher of: (a) the amount you paid to us for the Order giving rise to the claim, or (b) GBP 100.

16. Suspension and termination

  • We may suspend or terminate your access if you materially breach these Terms or we reasonably believe your use poses risk to the Services or others.
  • Upon termination, licences to purchased Digital Content survive in accordance with Clause 9, but access to Tokens and account‑based features may cease.

17. Changes to the Services and to these Terms

  • We may update the Services and these Terms from time to time. Material changes will be posted on the Site with a new effective date. Your continued use after the effective date constitutes acceptance of the updated Terms.

18. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England shall have exclusive jurisdiction, except that consumers resident in the UK or EU may bring claims in their local courts as permitted by mandatory law.

19. Complaints and contact

If you have questions or complaints about the Services, please contact us at info@render-zone.com. We aim to respond within 2 business days.

20. Entire agreement

These Terms, together with any policies referenced herein (including our Refund Policy, Privacy Policy, and Cookie Policy), constitute the entire agreement between you and NEWMU LIMITED regarding the Services.

21. Legal imprint

NEWMU LIMITED (Company No. 14895264)
Registered office: 5 Topham St, London, United Kingdom, EC1R 5HH
Email: info@render-zone.com
Website: https://render-zone.com/

Effective date

25 September 2025

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